General FAQ

FAQ course access etc

How to access your courses
How to access your courses There are a number of ways you can access the courses you have already purchased.   Option 1 Bookmark this link t...
Fri, 1 Apr, 2022 at 9:45 AM
How do I reset my password and access my account?
How do I reset my password and access my account? You may have forgotten your password and are unsure how to reset your account - just follow the step...
Wed, 13 Apr, 2022 at 2:57 PM
How to redeem your voucher
How to redeem your voucher If you have purchased one of our courses or bundles from a partner like Reed or StackSocial, you will have been sent a vouc...
Wed, 13 Apr, 2022 at 2:57 PM
How to use a discount code
How to use a discount code When you have the product in your cart, click on CHECK OUT to continue the process. If it's your first time on Excel...
Wed, 13 Apr, 2022 at 2:57 PM
Why has my course progression reset?
Why has my course progression reset? In November 2021, we revamped both our learning platform and our shop to provide a smoother, and better ex...
Wed, 13 Apr, 2022 at 2:57 PM
Will I lose my courses now that EwB has moved platforms?
Will I lose my courses now that EwB has moved platforms? Provided that you have an active subscription with us, you should still have access to...
Wed, 13 Apr, 2022 at 2:57 PM