General FAQ

FAQ course access etc

How to access your courses
How to access your courses There are a number of ways you can access the courses you have already purchased.   Option 1 Bookmark this link t...
Fri, 1 Apr, 2022 at 9:45 AM
How do I reset my password and access my account?
How do I reset my password and access my account? You may have forgotten your password and are unsure how to reset your account - just follow the step...
Wed, 13 Apr, 2022 at 2:57 PM
How to redeem your voucher
How to redeem your voucher If you have purchased one of our courses or bundles from a partner like Reed or StackSocial, you will have been sent a vouc...
Wed, 13 Apr, 2022 at 2:57 PM
How to use a discount code
How to use a discount code When you have the product in your cart, click on CHECK OUT to continue the process. If it's your first time on Excel ...
Wed, 13 Apr, 2022 at 2:57 PM
Why has my course progression reset?
Why has my course progression reset? In November 2021, we revamped both our learning platform and our shop to provide a smoother, and better ex...
Wed, 13 Apr, 2022 at 2:57 PM
Will I lose my courses now that EwB has moved platforms?
Will I lose my courses now that EwB has moved platforms? Provided that you have an active subscription with us, you should still have access to...
Wed, 13 Apr, 2022 at 2:57 PM